How Long is Chevrolet Roadside Assistance and What Services Are Included?

Have you ever found yourself stranded on the side of the road, wondering how long help will take? It’s a frustrating situation many drivers face, and knowing your options can make all the difference. If you drive a Chevrolet, understanding the specifics of their roadside assistance can give you peace of mind.

Key Takeaways

• Duration of Coverage: Chevrolet roadside assistance lasts for 5 years or 60,000 miles, whichever comes first, starting from the original purchase date of the vehicle.
• Comprehensive Services Offered: The program includes towing, fuel delivery, battery jump starts, flat tire changes, and lockout assistance, ensuring drivers receive necessary help during emergencies.
• Accessibility: Roadside assistance is available 24/7 across the continental United States and Canada, allowing for reliable support no matter where you are.
• Easy Access Methods: Drivers can contact assistance via a dedicated phone number or conveniently through the MyChevrolet app, which allows for location sharing and tracking of requests.
• Extended Coverage Options: Additional service plans may be available for purchase, offering extended roadside assistance benefits beyond the standard coverage period.
• Understanding Plan Exclusions: Familiarize yourself with the terms and conditions, as some restrictions may apply to ensure you fully utilize the roadside assistance services without unexpected costs.

Overview of Chevrolet Roadside Assistance

Chevrolet offers a comprehensive roadside assistance program that ensures help is available during unexpected situations. This service is typically included with the purchase of most new Chevrolet vehicles and can also be available for used models.

Key Features of Chevrolet Roadside Assistance

• Duration: Roadside assistance lasts for 5 years or 60,000 miles, whichever comes first.
• Services Provided: The program includes services like towing, fuel delivery, battery jump start, flat tire changes, and lockout assistance. Each service aims to minimize inconvenience during emergencies.
• Coverage Area: Assistance is available across the continental United States and Canada, ensuring broad geographic support.

How to Access Roadside Assistance

1. Contact Information: Keep the Chevrolet Roadside Assistance number handy for easy access. You can find this number on your vehicle’s documentation or the Chevrolet website.
2. Calling for Help: When stranded, call the provided number, give your location, and describe your issue clearly. The representative will dispatch help promptly.
3. Use the MyChevrolet App: The MyChevrolet app allows you to request assistance directly from your smartphone, offering a quick and convenient option for roadside support.

• Plan Exclusions: Some restrictions may apply, such as not covering expenses incurred during unauthorized service calls. Familiarize yourself with the terms and conditions to avoid unexpected costs.
• Availability of Services: It’s wise to verify the availability of services before emergencies arise, ensuring you understand what options are provided by Chevrolet.

Chevrolet’s roadside assistance program aims to enhance your driving experience by providing reliable support when you need it most.

Duration of Chevrolet Roadside Assistance

Chevrolet roadside assistance offers reliable support for a defined period, ensuring peace of mind during your travels. Understanding the specifics of this coverage can help you make the most of it when faced with challenges on the road.

Standard Coverage Period

The standard coverage period for Chevrolet roadside assistance lasts for 5 years or 60,000 miles, whichever comes first. This coverage typically starts from the original purchase date of your vehicle. Services include towing, flat tire changes, lockout assistance, fuel delivery, and battery jump starts. Keeping this timeframe in mind allows you to plan and utilize the service effectively, especially as your vehicle ages.

Extended Coverage Options

Some Chevrolet vehicles offer extended coverage options through service plans. These plans can be purchased separately and may expand your roadside assistance benefits beyond the standard period. Terms for extended coverage vary, so review your vehicle’s specific options to understand the additional perks, such as longer duration or additional service types. This option is an excellent way to ensure ongoing support if you drive frequently or push your vehicle’s limits.

Services Included in Roadside Assistance

Chevrolet’s roadside assistance program provides a range of vital services, ensuring you stay safe and supported while on the road.

Towing Services

Towing services cover up to 100 miles in instances where your vehicle becomes inoperable. If your Chevrolet cannot be started or moved on its own, you can call for a tow truck to bring it to the nearest dealership or authorized repair facility. This ensures your vehicle receives the needed service without the hassle of transporting it yourself.

Lockout Services

Lockout services assist when you accidentally lock your keys inside your vehicle. If you find yourself in this situation, simply call the Chevrolet Roadside Assistance number. Trained professionals will come to your location to help unlock your vehicle. For added safety, this service is available at no extra cost.

Fuel Delivery

Fuel delivery comes into play when you run out of gas. If your Chevrolet runs low, roadside assistance will deliver enough fuel to get you to the nearest gas station. This service eliminates the worry of being stranded without a way to refuel your vehicle.

Using Chevrolet’s roadside assistance ensures convenience and peace of mind. Familiarizing yourself with these services prepares you for unexpected situations on the road.

How to Access Chevrolet Roadside Assistance

Accessing Chevrolet’s roadside assistance is straightforward and convenient. You can reach out for help through a couple of options, ensuring you get the support you need in a timely manner.

Contacting Roadside Assistance

To contact Chevrolet roadside assistance, simply call their dedicated number. Keep this number saved in your phone for quick access during emergencies. When you call, provide your location, the nature of the issue, and your vehicle details. A representative will then arrange for assistance. For most new Chevrolet vehicles, support is available 24/7 across the continental United States and Canada, ensuring reliable help whenever you need it.

Using the MyChevrolet App

Using the MyChevrolet app streamlines the process of accessing roadside assistance. Download the app on your smartphone, and set up your account. Within the app, you can locate the roadside assistance feature and request help directly. The app allows you to share your location automatically, making it easier for assistance teams to reach you. You can also track the status of your request through the app, providing peace of mind while you wait for help.

Conclusion

Knowing the ins and outs of Chevrolet’s roadside assistance can make a world of difference when you’re in a pinch. With coverage lasting for 5 years or 60,000 miles you can drive with confidence knowing help is just a call or tap away.

Whether you need a tow or a jump start having the right support can turn a frustrating situation into a manageable one. So keep that roadside assistance number handy and don’t forget about the MyChevrolet app for quick access. Your peace of mind is worth it, and being prepared can save you time and stress on the road.

Frequently Asked Questions

What is Chevrolet’s roadside assistance program?

Chevrolet’s roadside assistance program offers support for drivers stranded on the road. Typically included with most new Chevrolet vehicles and available for used models, it covers services like towing, fuel delivery, battery jumps, flat tire changes, and lockout assistance for 5 years or 60,000 miles.

How can I access Chevrolet’s roadside assistance?

To access Chevrolet’s roadside assistance, keep the dedicated assistance number handy. You can call for help by providing your location and vehicle details or use the MyChevrolet app to request assistance and track the status of your help request.

What services are included in the roadside assistance program?

The roadside assistance program includes essential services such as towing (up to 100 miles), fuel delivery, battery jump-starts, flat tire changes, and lockout assistance, ensuring convenient and safe support for drivers in need.

Is there a coverage limit for the roadside assistance?

Yes, Chevrolet’s roadside assistance covers drivers for 5 years or 60,000 miles from the original vehicle purchase date. Some vehicles may offer extended coverage options through additional service plans at an extra cost.

Are there any restrictions for roadside assistance?

Some restrictions may apply to Chevrolet’s roadside assistance program. It’s advisable to familiarize yourself with the terms and conditions to understand what services are covered and to avoid unexpected costs.