What’s Ford’s Warranty: A Complete Guide to Coverage, Claims, and Maintenance Tips

Have you ever wondered what kind of protection comes with your Ford vehicle? Understanding your warranty can save you time and money down the road. It’s not just about peace of mind; it’s about knowing what’s covered and what to expect if something goes wrong.

Imagine driving off the lot with your new Ford, feeling excited about your purchase. But what happens if you encounter a problem? This article will break down Ford’s warranty offerings, so you know exactly what’s included and how it benefits you. Whether you’re a new owner or considering a Ford, you’ll find valuable insights that can help you make informed decisions.

Key Takeaways

• Comprehensive Warranty Coverage: Ford offers a New Vehicle Limited Warranty lasting 3 years or 36,000 miles, along with a Powertrain Warranty for 5 years or 60,000 miles covering key components.
• Corrosion Protection: Ford provides corrosion coverage for 5 years with unlimited mileage, protecting against rust-through issues.
• Roadside Assistance: All Ford owners enjoy 24/7 roadside assistance for the first 5 years or 60,000 miles, offering help for emergencies like towing and battery jumps.
• Extended Warranty Options: Extended Service Plans are available to extend coverage, protecting against unexpected repairs with various plans to choose from.
• Maintenance Importance: Regular maintenance is crucial to keep the warranty intact, so owners should follow scheduled service intervals and refer to the owner’s manual for specifics.
• Claim Process: To claim warranty service, identify the issue, contact your local Ford dealership, and ensure you have the necessary documentation, including the warranty booklet and maintenance records.

Overview Of Ford’s Warranty

Ford offers a comprehensive warranty to ensure your peace of mind when purchasing a vehicle. Understanding these warranty details helps you know what’s covered and the duration of coverage.

New Vehicle Limited Warranty

• Coverage Duration: The New Vehicle Limited Warranty lasts three years or 36,000 miles, whichever comes first.
• Powertrain Protection: This warranty covers the powertrain, including the engine, transmission, and drivetrain, for five years or 60,000 miles.
• Corrosion Coverage: Ford provides corrosion coverage for five years with unlimited mileage.

Additional Offerings

• Roadside Assistance: Ford offers 24/7 roadside assistance for the first five years or 60,000 miles. This assistance includes towing, battery jump-starts, and lockout help.
• Extended Service Plans: You can purchase extended service plans for additional coverage beyond the standard warranty.

• Regular Maintenance: Ensure you follow your vehicle’s scheduled maintenance to keep the warranty intact.
• Owner’s Manual: Refer to your owner’s manual for specific warranty terms and conditions related to your model.

Understanding these key aspects empowers you to take full advantage of Ford’s warranty, providing confidence in your vehicle ownership experience.

Types Of Ford Warranty

Ford offers several types of warranties, ensuring comprehensive coverage for your vehicle. Understanding each type helps you maximize your benefits as a Ford owner.

Basic Warranty

Ford’s Basic Warranty covers repairs for defects in materials or workmanship for 3 years or 36,000 miles, whichever comes first. This warranty includes various components such as:

• Engine parts
• Transmission components
• Steering systems
• Brake systems
• Electrical systems

Examples of covered repairs include fixing issues like faulty wiring or defective engine parts. Regular maintenance and service keep your vehicle in good standing under this warranty.

Powertrain Warranty

The Powertrain Warranty extends coverage to critical components for 5 years or 60,000 miles. This warranty specifically includes:

• Engine
• Transmission
• Drive system

For instance, if your engine fails due to a manufacturing defect, repairs fall under this warranty. Maintaining service records helps ensure eligibility for these benefits.

Extended Warranty Options

Ford offers Extended Service Plans, allowing you to safeguard your investment beyond the Basic and Powertrain warranties. These plans come in various coverage levels, including:

• Premium Care: Comprehensive coverage for all major components.
• Extra Care: Focused on essential vehicle parts.
• Powertrain Care: Specifically for powertrain-related issues.

Choosing an extended warranty helps protect against unexpected repairs. Evaluate your driving habits and potential risks when selecting the best plan for your needs.

Coverage Details

Ford’s warranty offers comprehensive protection for your vehicle, covering a range of components and services. Understanding what’s included and excluded can help you make the most of your warranty.

What Is Covered

• Basic Warranty: Covers defects in materials and workmanship for 3 years or 36,000 miles.
• Powertrain Warranty: Protects critical components like the engine and transmission for 5 years or 60,000 miles.
• Corrosion Warranty: Addresses rust-through issues for 5 years with no mileage limit.
• Roadside Assistance: Offers help in case of emergencies, such as towing and flat tire assistance, for 5 years or 60,000 miles.
• Extended Service Plans: Provides additional coverage options that can include various systems in your vehicle.

• Routine Maintenance: Services like oil changes and tire rotations aren’t included.
• Wear and Tear: Components that naturally wear out, like brake pads and tires, aren’t covered.
• Damage from Accidents: Repairs needed due to collisions, vandalism, or theft fall outside warranty coverage.
• Modification Issues: Alterations or aftermarket parts that cause issues may void the warranty.
• Neglect or Improper Use: Damage resulting from misuse or failure to follow maintenance guidelines voids coverage.

How To Claim Warranty Service

Claiming warranty service with Ford is a straightforward process. Following the right steps ensures you get the service you need efficiently.

Steps To File A Claim

1. Identify The Issue: Determine if the problem falls under warranty coverage. Refer to your owner’s manual for guidance.
2. Contact Ford: Reach out to your local Ford dealership. Use the service department contact information provided in your warranty booklet.
3. Schedule An Appointment: Set up a time for the service. Let them know the specific issues you’re experiencing with your vehicle.
4. Bring Your Vehicle In: Arrive at the dealership with your vehicle. Ensure it is accessible for inspection.
5. Explain The Problem: Clearly describe the issue to the service advisor. Mention any relevant symptoms or concerns.
6. Await Approval: Your dealership will evaluate the claim’s validity based on warranty coverage. They’ll inform you of the next steps.

Required Documentation

Having the right documentation speeds up the warranty claim process. Ensure you include the following:

1. Warranty Booklet: This outlines your coverage details and must be presented.
2. Proof of Purchase: Bring any documents showing your vehicle’s purchase date and warranty start date.
3. Maintenance Records: Submit service records demonstrating regular maintenance. These indicate compliance with warranty conditions.
4. Identification: Provide a form of ID to verify ownership.
5. Diagnostic Report: If applicable, include any diagnostic reports from previous inspections to support your claim.

Following these steps and providing the necessary documentation helps streamline your warranty service process with Ford.

Conclusion

Understanding Ford’s warranty can really enhance your ownership experience. By knowing what’s covered and how to navigate the claims process, you can drive with confidence. Keeping up with regular maintenance and having the right documentation on hand makes all the difference. Remember that your warranty is there to protect you and your investment. So take advantage of it and enjoy the peace of mind that comes with knowing you’re covered.

Frequently Asked Questions

What is Ford’s Basic Warranty?

The Basic Warranty from Ford covers defects in materials and workmanship for a limited time or mileage, usually three years or 36,000 miles, whichever comes first. This warranty ensures that any factory-related issues will be addressed by the manufacturer.

What does the Powertrain Warranty cover?

The Powertrain Warranty specifically covers essential components like the engine, transmission, and drivetrain. Typically lasting five years or 60,000 miles, this warranty protects vehicle owners against serious mechanical failures within the powertrain system.

Are there Extended Service Plans available for Ford vehicles?

Yes, Ford offers Extended Service Plans that provide additional coverage beyond the original warranties. These plans can cover repairs and maintenance for various components, often allowing for flexibility in choosing the level of protection that suits your needs.

What is not covered by Ford warranties?

Ford warranties do not cover routine maintenance, wear and tear items, or damage resulting from accidents or misuse. Mechanical failures caused by negligence or unauthorized modifications are also excluded from warranty protection.

How can I claim warranty service with Ford?

To claim warranty service, first identify the issue with your vehicle. Then, contact your local Ford dealership to schedule an appointment. Bring the vehicle, explain the problem, and provide all required documentation, including your warranty booklet and maintenance records.

What documentation is required for a warranty claim?

Essential documentation for a warranty claim includes the warranty booklet, proof of purchase, maintenance records, identification, and any diagnostic reports. Having these documents helps streamline the process and ensures your claim is processed efficiently.

How can regular maintenance affect my warranty?

Regular maintenance is vital for maintaining warranty eligibility. Following the manufacturer’s recommended service schedule demonstrates that the vehicle is well cared for and can prevent issues that might otherwise void your warranty coverage.